Happy Friday everyone,
This weeks blog post discussion is regarding the final image delivery to clientele. To start off this topic, ask yourself (from a customers perspective) have you ever received more or a higher grade of a product or service than you initially paid for? Did this make you more likely to use the product or service again and satisfy your overall experience with the business?
I'm willing to bet most people enjoy getting MORE of something, as long as the quality of that service or product is not lacking. When I contract out a corporate event, family shoot, or wedding, there's a specific number of final edited high resolution images that's agreed upon. I always over deliver to my clients!
Most of my weddings have their entire day photographically covered from start to stop. Why wouldn't I take the extra time to ensure my clients get to cherish as many of these moments as possible? It may take a few extra hours on my end of cleaning up, color retouching, or implementing other editing techniques but I'd rather take that time to make my customers happy with the final results. There are several clients of mine right now who will be receiving more than they paid for over the next few weeks. I guess the cats out of the bag if they read these blogs, haha!
Find a photographer for your event that will not only produce wonderfully creative images but also go the extra mile to assure you get more than what you paid for. Next week, I'll discuss final prints and present a few preview images from the latest wedding.
Have a great weekend, and as always comments, questions, and critiques are encouraged!
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